Privacy Policy

1. About us

Pandey Tours & Travels is an Ayodhya-based travel service provider offering taxis, cabs, Tempo Travellers, local sightseeing, pilgrimage tours and outstation transport. Our business address is The Ramayana Hotel, Ayodhya, Uttar Pradesh.

2. Information we collect

We may collect information you voluntarily provide, including your name, phone number, email address, pickup location, destination, travel dates, passenger count, vehicle preference and other trip requirements.

When you use our website, limited technical information such as browser type, device type, approximate location, referring page, pages visited and cookie identifiers may be collected through hosting, analytics or advertising services.

3. How we use information

• To respond to enquiries and prepare travel quotations.
• To arrange vehicles, drivers, pickup details and tour itineraries.
• To communicate booking updates and provide customer support.
• To improve website performance, services and customer experience.
• To measure advertising effectiveness and prevent misuse or fraud.
• To meet applicable legal, accounting or regulatory obligations.

4. Cookies, analytics and advertising

Our website may use cookies or similar technologies to remember preferences, understand website traffic and measure advertising performance. Third-party services, including Google, may use cookies to serve or measure ads based on visits to this website or other websites.

You can control or delete cookies through your browser settings. Disabling some cookies may affect website functionality. You can learn about Google’s advertising controls at Google Ads Settings.

5. How information may be shared

We may share necessary trip information with drivers, vehicle operators, hotels or service partners only to fulfil your requested journey. We may also use trusted website hosting, analytics, communications and advertising providers that process limited information for us.

We do not sell your personal information. We may disclose information if required by law, to protect safety, or to prevent unlawful activity.

6. Data retention and security

We retain information only for as long as reasonably necessary for bookings, support, legal compliance and legitimate business records. We use reasonable administrative and technical precautions, but no internet transmission or storage method can be guaranteed completely secure.

7. Your choices and rights

You may ask us to review, correct or delete personal information you provided, subject to legal or booking-record requirements. You may also ask us to stop promotional communications. Contact us using the details below.

8. Children’s privacy

Our services are intended for adults arranging travel. We do not knowingly collect personal information directly from children without appropriate parent or guardian involvement.

9. Third-party links

Our website may link to WhatsApp, Google Maps, social platforms or other websites. Their privacy practices are governed by their own policies, and we are not responsible for third-party content or practices.

10. Policy updates

We may update this policy when our services, website or legal requirements change. The latest version and effective date will be displayed on this page.

11. Contact us